FAQs

Timelines

  • It’s super easy! Fill out the enquiry form and we’ll schedule a relaxed consultation to chat about your vision - what I like to call a Disco Call. After that, I’ll send over a Project Proposal, Design Agreement and Deposit Invoice to confirm the project and secure your start date.

  • Once you’ve secured your spot with a deposit, we’ll schedule your project! My calendar fills up quickly, so it’s best to book early to book a time that works perfectly for you. During our consultation, I’ll let you know the next available start date and we can get excited about bringing your vision to life!

  • Creating your beautiful new website usually takes about 2–4 weeks. This gives us plenty of time to craft something magical while keeping the process smooth and stress-free. I’ll share a detailed timeline upfront so you know exactly what to expect.

Design

  • I work exclusively with Squarespace, and here’s why: it’s beautiful, simple to manage and totally user-friendly. Perfect for you to feel in control of your website once it’s launched!

  • Totally! If you already have a Squarespace website but feel like it’s not quite ‘you’ anymore, I can give it a gorgeous redesign that aligns with your brand and goals. Fill in the enquiry form and we can chat about what’s possible!

  • When you book my signature website package, you’ll get:

    ✹ A stunning, custom 5-page Squarespace website designed just for you (extra pages and functionalities can be added!)

    ✹ A mobile-friendly design that looks fab on any screen

    ✹ Basic SEO setup to help your dream clients find you online

    ✹ A design that perfectly reflects your brand (using your logo, fonts and colours)

    ✹ A mini training session so you can confidently update your site after launch

  • This is a team effort! I’ll check in with you at key stages to get your feedback and make sure we’re on the right track. But don’t worry—I’ll handle all the technical and design details while keeping things fun and collaborative.

  • That’s what I’m here for! During our consultation, we’ll chat about your goals, style and vision. From there, I’ll create a mood board to guide the design direction. By the end, you’ll have a website you absolutely adore.

Investment

  • To be completely transparent projects are priced by package and confirmed on application. This includes the entire design process, plus support to ensure your site is everything you dreamed of. If you need extra pages or special features, we can chat about pricing during our consultation.

  • Absolutely! Here’s how my payment plan works:

    ✹ A 50% non-refundable deposit to reserve your spot

    ✹ The remaining 50% on completion and prior to website handover

    Payments can be made by BACS, Debit/Credit card or PayPal.

  • I don’t offer refunds on deposits as they are how I secure your spot and dedicate the time and resources to your project. Since I book in advance and often turn away other clients to save your space, the deposit helps ensure we are both committed to the project.

  • Of course! Life happens and I get it. Let me know as soon as you can and I’ll do my best to accommodate your new timeline. Your deposit isn’t refundable but it can be applied to your rescheduled project.

  • Asking about your estimated budget on the enquiry form helps make the onboarding process as smooth and easy as possible. It doesn’t mean I’ll overcharge - it means exactly the opposite - that I keep within your budget and allows me to:

    ✹ Find the Perfect Fit: It ensures I can offer services and recommendations that work within your range.

    ✹ Set Clear Expectations: Knowing your budget upfront helps us both stay on the same page from the start.

    ✹Streamline the Process: It allows me to focus on crafting the perfect solution for you, tailored to your investment.

Content

  • To make the process smooth and fun, you’ll need your content (like text and images) ready to go before we kick off. Don’t stress—I’ll guide you through everything with my Website Content Planner to keep things organised and simple.

    To get started, it’s helpful to have your key brand assets ready, such as your logo(s), brand fonts, colour palette and any imagery like photography, custom illustrations or icons.

    Don’t worry if your brand isn’t set in stone yet! Every website package includes a touch of brand refinement. This means I’ll help enhance your brand to shine in a website format—whether it’s adding or tweaking colours, suggesting font alternatives or providing aesthetic recommendations to tie everything together beautifully.

    If you’re unsure about your current brand identity being ready for a website design project drop me an email or describe what you do have in the enquiry form and I’ll take a look.

  • Yes, you’ll need to provide your website text and images—but don’t worry, I’ve got you! I’ll send you my Website Content Planner with prompts to make this super simple. And if writing or photography isn’t your thing, I can recommend amazing professionals to help.

  • No worries—we’ll get there together! But having your content ready (like text and images) is key to keeping things on schedule.

    To make things easier, I’ll send you my Website Content Planner to help you get everything organised and ready to go so we can flag any issues before we start!

    But please note:

    ✹ If it’s not ready by our agreed deadline, your project will be paused and we’ll reschedule based on my availability

    ✹ A small rescheduling fee may apply if the delay is significant

  • Absolutely! If your brand isn’t quite ready, I can create a brand identity that aligns perfectly with your vision. A full brand identity will be quoted separately - simply fill in the enquiry form and we can chat about what you need on our Disco Call.

Post-Launch

  • Congratulations—your dream website is officially out in the world! After launch, I’ll send you everything you need to feel confident managing your new site, including a little tutorial and some handy tips. Plus, I’ll be available for any post-launch support if you need it.

  • Here’s a breakdown of the typical costs for maintaining your website:

    ✹ Squarespace subscription: £12–£35 per month, depending on the plan you choose (I’ll help you pick the right one)

    ✹ Domain name: Around £10–£20 per year

    ✹ Custom email (optional): About £5 per month per user, like a professional hello@yourdomain.com.

    That’s it! No hidden fees—just a few essentials to keep your site live and thriving.

  • Yes! Squarespace makes it super easy for you to update your website whenever you like. I’ll provide a training session and a guide so you can tweak text, swap images or add new blog posts with confidence. Of course, if you’d rather not do it yourself, I’m always here to help!

  • Yes! Website packages include 2 weeks aftercare. For ongoing maintenance you can book support sessions whenever you need it. Whether it’s making updates, adding features or refreshing your site in the future, I’m just an email away.

  • Of course! If your business grows (yay!) or you want to add new pages, I’d love to help. We can discuss updates as your needs evolve and keep your site perfectly aligned with your brand.

  • No problem! I offer Design Days to keep your site looking fresh and on-brand as your business evolves. Whether it’s updating your look or adding something new, I’ve got you.

Have more questions? Let’s talk—I’m always happy to help!

Put on those danCing shoes

get the disco ball rolling!

Have a good feeling about this? I do, too. If you’re ready to light up your brand — it’s time to make magic together. I promise your future self will thank you!

Find Your Glow

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Find Your Glow 𓏏